FIELD SOLUTIONS

Promotion of products and services in customer premises

Being the largest and most well-structured network of technical support throughout Greece, CΟSMOTE Technical Services (CTS) interacts with a wide number of customers. Our technicians specialise in sales & customer service methodologies, so that, every time they provide telecommunication support services, they can also identify possibilities that could upgrade the experience of customers on a daily basis. By recognizing their needs, they can propose the corresponding products and services.

More specifically, the technicians of CΟSMOTE Technical Services (CTS) are in the position to promote:

• telecommunication equipment based on customer needs
• products and services based on the Sales Through Leads model
   

The Sales Through Leads model is being applied with great success by our technicians for the products and services of OTE Group, demonstrating a constantly increasing growth rate in sales leads year after year. It is a rapidly evolving sales channel that is opening new horizons to the companies that will make the most of it first.